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Return Policy
We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, we offer a hassle-free return policy.
Returns
You may return most items within 30 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at soniaanubisofficial@gmail.com. We will provide you with a return shipping label and instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you received a damaged or defective item, we will exchange it for a new one. Please contact us within 7 days of receiving your item to initiate an exchange.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions or concerns about our return policy, please contact our customer service team at soniaanubisofficial@gmail.com. We are always happy to help.